Chase credit card snafu trips up Black Friday shoppers

The biggest bank in the U.S. erroneously declined some credit card users’ purchases on Black Friday, the busiest shopping day of the year.

By Lynne Marek • Nov. 28, 2023

Why quick service restaurants are doubling down on kiosks

Burger King, Taco Bell and Shake Shack are among the chains adding this technology to boost tabs and reduce labor pressure.

By Julie Littman • Nov. 27, 2023

Explore the Trendline➔

Digital wallets proliferate as features advance

As more companies aim to offer digital wallets the rise in competition is sharpening their features.  

By Payments Dive staff

How convenience industry leaders see the future of the store experience

Staffed checkout registers are losing importance, and industry executives are eyeing mobile-based, scan-and-go technology, according to a recent survey.

By Jessica Loder • Nov. 27, 2023

NCR Voyix sells payments assets for $82M

The divestiture mainly consisted of merchant contracts, Voyix’s front-end authorization platform “and certain relevant intellectual property,” the company said in its quarterly filing.

By Caitlin Mullen • Nov. 27, 2023

Plaid poaches Adyen executive for European expansion

Brian Dammeir sees opportunities for Plaid’s payments business to grow in Europe, particularly in account-to-account payments, he said in a Wednesday interview.

By James Pothen • Nov. 22, 2023

Bill beats back Melio speculation

Payments software company Bill isn’t in the market for “transformational” M&A and is more likely to pursue “tuck-in technology” type purchases, President John Rettig said on Friday.

By Caitlin Mullen • Nov. 22, 2023

Digital payments have increased restaurant tips. But is it backfiring?

Some diners feel pressured by tipping digitally in front of employees, which can hurt restaurant traffic, but experts say there are best practices that can ease customer trepidation.  

By Danielle McLean • Nov. 22, 2023

Antitrust pressure may squeeze Google, Apple in-app fees

“Apple and Google Play app store fees will be significantly lower in the medium future,” Drake Star Partner Michael Metzger predicted.

By James Pothen • Nov. 21, 2023

Wise CFO credits customer growth for profit jump

The fintech’s nearly fourfold jump in profits comes as its chief financial officer is preparing to depart after an eight-year tenure.  

By Grace Noto • Nov. 20, 2023

Stripe, Alaska Airlines to offer in-flight contactless payments

Payments company Stripe said it’s the first time that an airline will use Apple’s contactless payments feature across an entire fleet.

By James Pothen • Nov. 20, 2023

Fiserv doubles down on Clover growth

CEO Frank Bisignano is betting on accelerated growth of Clover’s small business point-of-sale services, even as he admitted to being “paranoid” in the highly competitive market.

By Caitlin Mullen • Nov. 17, 2023

Forter executive offers 2024 payments predictions

The new instant payment rail FedNow is set for a “roller coaster” next year, according to Forter Head of Financial Partnerships Jeff Hallenbeck.

By James Pothen • Nov. 16, 2023

Wex CEO taps endurance to lead

Melissa Smith has led the payments software and services company for nearly a decade, navigating once-in-a-lifetime events and spearheading an aggressive acquisition strategy.

By Lynne Marek • Nov. 16, 2023

Shift4 CEO entertains acquisition interest

CEO Jared Isaacman said the payment processing company is fielding acquisition interest from “several parties.”

By Caitlin Mullen • Nov. 16, 2023

ADP, Convera partner on payroll, payments

The two companies have collaborated to integrate Convera’s payments services into ADP’s payroll software.

By James Pothen • Nov. 15, 2023

DailyPay wage payments delayed due to Friday snafu

The early wage access company didn’t immediately make some payments to workers because of a snag related to the Veterans Day holiday.

By Lynne Marek • Nov. 14, 2023

Lightspeed aims to fend off rivals on international stage

Competing restaurant point-of-sale players have set their sights on international growth, but they’re likely to find the European market tougher than the U.S. market, Lightspeed’s CEO said.

By Caitlin Mullen • Nov. 14, 2023

Sociable: Meta inks deal with Amazon to facilitate Facebook, Instagram shopping

The new deal will enable Amazon merchants to connect with Facebook and Instagram users.

By Andrew Hutchinson • Nov. 13, 2023

EU digital identity wallet to stir paytech market

The EU would require big tech companies, like Apple and Google, to offer their customers payment services through the new digital identity wallet if the regulation is approved.

By James Pothen • Nov. 13, 2023

BNPL companies face grim outlook, Moody’s says

Fierce competition, persistent losses and regulatory constraints are likely to push some players out of the buy now, pay later market, Moody’s predicted.

By Lynne Marek • Nov. 13, 2023

Bitcoin Depot CEO weighs in on new California law

Bitcoin Depot CEO Brandon Mintz contends a new California law will “create economic challenges” for his company and other crypto ATM operators.

By James Pothen • Nov. 10, 2023

Flywire scoops up Australian firm

The $38.8 million acquisition of StudyLink will expand Flywire’s presence in the Australian higher education market, the company said.

By Caitlin Mullen • Nov. 10, 2023

Jack Henry lands more FedNow clients

Jack Henry & Associates recorded an increase in the number of customers connected to the new Federal Reserve instant payments system, but they’re all in receive-only mode.

By Lynne Marek • Nov. 8, 2023

Toast’s growth slows

The restaurant fintech noticed “a modest slowdown” in same-store sales in the latter half of the third quarter that continued into October, the company’s CFO said Tuesday.

By Caitlin Mullen • Nov. 8, 2023

CFPB proposes new oversight for payment tech firms

Google, Apple and 15 other big non-bank technology companies that provide digital wallets or payments apps would be subject to increased regulation if a new Consumer Financial Protection Bureau rule is approved.

By Lynne Marek , James Pothen • Nov. 7, 2023