Consumer Risk


  • Facebook Meta social media fraud consumers
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    Facebook fraud becomes lightning rod

    Banks and consumer advocates are taking social media to task, while Facebook tries to rein in fake profiles and scam ads.

    By Shefali Kapadia • May 18, 2026
  • Federal Trade Commission enforcement payment processing Cliq
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    Leigh Vogel via Getty Images
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    Judge fines payments processor Cliq

    A federal court assessed a $6.5 million penalty over non-compliance in a 2015 Federal Trade Commission settlement but declined to appoint a receiver.

    By May 18, 2026
  • Trendline

    Payments industry seeks to keep pace with fraudsters

    As losses from fraud in payments have climbed, companies are seeking new tools to combat illicit schemes.

    By Payments Dive staff
  • Frustrated young woman with a smartphone in her hands while she sits on a couch at home.
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    Column

    The fight against fraud revs up

    Maybe crusaders against financial fraud and scams can finally make some headway with help from Congress, the White House and Nacha.

    By May 15, 2026
  • Frank Bisignano Fiserv lawsuits CEO
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    Kevin Dietsch via Getty Images
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    Judge combines Fiserv lawsuits

    Shareholder complaints against the payment processor are closely related and should be adjudicated in a New York case, a Wisconsin federal judge ruled.

    By May 12, 2026
  • Federal Reserve Michelle Bowman payments fraud
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    Kevin Dietsch via Getty Images
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    Fed to launch roundtable to fight payment fraud

    The Federal Reserve sees a rising threat of payment fraud and wants to collaborate with other agencies to stop it, a Fed Vice chair said.

    By May 7, 2026
  • Fingers hover over a computer keyboard with numbers on a screen, against a shadowy backdrop.
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    Harnessing AI to fight fraud

    Payments players are tapping artificial intelligence to beat back fraud bolstered by AI, and Congress may provide an assist.

    By April 28, 2026
  • A person holds a smartphone displaying a checkout screen with an order total of $68.73. The "Pay now" button is visible, indicating a payment process.
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    Permission granted by Discover® Network
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    Sponsored by Discover® Network

    Tactics to combat fraud and protect your business reputation

    Businesses can adopt tools like tokenization to combat fraud and protect their reputations.

    April 27, 2026
  • Two people standing face to face on a plastics production line.
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    Opinion

    How EWA improves workers’ lives

    Earned wage access “users are savvy managers of their money who value EWA products, use them responsibly, and have positive experiences,” writes a trade group leader.

    By Sarah Mamula • April 17, 2026
  • Elon Musk on White House South Lawn on Mar. 9, 2025
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    Samuel Corum via Getty Images
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    Warren pounds X Money plans

    Sen. Elizabeth Warren demanded information from billionaire Elon Musk about his plans to launch a digital wallet this month.

    By April 15, 2026
  • Discover sign at driveway entrance with flowers in front of it.
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    Lynne Marek/Payments Dive
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    Which Discover jobs are disappearing

    As Capital One integrates the card business, it’s eliminating more than 100 application engineer jobs.

    By April 13, 2026
  • stablecoins remittances payments cross border banks Genius Act
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    Stablecoins to infiltrate market, investors say

    The digital assets have a role within “hybrid” payment systems but can’t supplant some older systems, a QED Investors panel predicts.

    By April 8, 2026
  • A fingerprint is scanned to prevent identity theft.
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    Ian Waldie via Getty Images
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    Global cyber fraud attacks rose last year

    The rate of cyber fraud in transactions climbed worldwide last year, with fraudsters increasing their attacks on desktop computers, according to a report from LexisNexis Risk Solutions.

    By April 6, 2026
  • Elephants in Africa
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    Sponsored by Papaya global

    The realities of managing a global workforce in Africa

    The real challenge in Africa isn’t hiring - it’s moving money.

    By Alicia Levine • March 30, 2026
  • Klarna BNPL debit cards loans lending banking
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    Spencer Platt via Getty Images
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    Klarna struggles with loan loss accounting

    With an assertive push into banking, the buy now, pay later pioneer has expanded consumer lending – along with growth in its loss provisions.

    By March 26, 2026
  • AMC Theatre in New York City on March 17, 2020
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    Victor J. Blue via Getty Images
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    Stablecoin use surges

    The total transaction volume for the digital assets more than doubled in the past year, according to the asset management firm Macquarie Group.

    By March 20, 2026
  • A hand holds a smartphone displaying the Affirm app.
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    Courtesy of Affirm
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    Affirm outlines options if economic stress rises

    The buy now, pay later player spelled out ways in which it could adjust its lending in the event U.S. economic uncertainty creates more stress for consumers.

    By March 19, 2026
  • checks payments paper small business B2B
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    Payments firms diverge on checks

    Payment companies offered different ways to move past paper checks in comments to the Federal Reserve regarding plans to shift to digital alternatives.

    By March 16, 2026
  • agentic commerce AI payments fraud retail sales merchants
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    AI drives global fraud surge

    Losses to fraud and scams climbed 9.2% in 2025, with much of the increase attributed to bad actors leveraging artificial intelligence, said a report from Nasdaq's Verafin financial crime-fighting software unit.

    By March 13, 2026
  • A phone featuring the Facebook and Instagram apps.
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    Scam prevention requires ‘upstream’ focus: panel

    “We need to bring in these social media companies at the point where [scammers are] first contacting consumers, to look at shared liability,” an AARP executive said at a Payments Dive event Wednesday.

    By Gabrielle Saulsbery • March 13, 2026
  • Workers sit at computers on tables in a room, covering their faces with various objects.
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    Ezra Acayan via Getty Images
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    Social media blasted over fraud

    The Consumer Federation of America estimates the annual cost of online scams at $119 billion, pointing to social media as a big part of the problem.

    By March 12, 2026
  • EU Visa Mastercard card networks Europe
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    Opinion

    Visa, Mastercard face U.K. challenge

    “In seeking to reduce its reliance on Visa and Mastercard, the United Kingdom banking sector is justified, given the perceived risk that the two main schemes have too much control over the market,” a European executive says.

    By Brian Gaynor • March 12, 2026
  • financial fraud AI cybercrime banks consumer identity theft
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    Fraud battle calls for cross-sector effort

    As criminals adopt AI-enabled tactics, financial institutions need to consider data-sharing with other industries, fraud-fighting professionals contend.

    By March 12, 2026
  • A plane taking off set against a sky with smoke.
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    Daniel Carde via Getty Images
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    Global Payments feels Middle East impact

    The payments services provider said the conflict in the Middle East is taking a toll as some of its airline customers are impacted.

    By March 11, 2026
  • A close-up of the name "J.P. Morgan" is shown on a glass door.
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    Michael M. Santiago / Staff via Getty Images
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    Cash-strapped homeowners tap BNPL

    Researchers at the JPMorgan Chase Institute found that homeowners are most likely to use buy now, pay later tools when their bank accounts are low or their credit cards are maxed out.

    By March 11, 2026
  • Mesh cryptocurrency digital assets POS retail stablecoins PayPal
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    Joe Raedle via Getty Images
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    Clarity Act stokes debate on crypto

    The bill aims to identify which agencies should regulate digital currencies.

    By March 9, 2026