Citizens Bank to pay $9M to settle disputed-charge suit

The CFPB said the bank, in 2015, improperly denied customer reports of fraud and unauthorized use and, in some cases, failed to fully reimburse users.

By Dan Ennis • May 24, 2023

Give EWA a chance

“It is unclear why critics want to place EWA in the credit silo and call for heavy-handed regulations to restrict access to EWA products,” argues the CEO of the Innovative Payments Association.

By Brian Tate • May 24, 2023

Explore the Trendline➔

Top 5 stories from Payments Dive

The digital evolution of payments is roiling the industry, forcing companies to rethink pricing schemes and revamp corporate strategies. Embedded payments, earned wage access, real-time systems and other innovations will transform the business.

By Payments Dive staff

Legislators spar over stablecoin proposals

Lawmakers agree stablecoin legislation is needed to ensure the U.S. establishes itself as a leader in the space. 

By Caitlin Mullen • May 22, 2023

NY Fed teams with Singapore on CBDC study

The two central banks tested digital ledger technology for payments across multiple currencies in less than 30 seconds.

By Lynne Marek • May 22, 2023

Bill Holdings discloses ‘material weakness’

Despite that finding, the company noted an independent auditor’s evaluation of the company’s 2022 financial statements “remains unchanged.”

By Caitlin Mullen • May 19, 2023

Fed official stresses importance of dollar’s standing

“For the dollar to maintain its status, it is important for U.S. elected officials and other policymakers to make decisions that instill confidence in our economy and institutions,” a New York Fed official said Thursday.

By Tatiana Walk-Morris • May 19, 2023

PayPal considers Xoom sale: report

The digital payments company is considering a sale of its Xoom cross-border business, The Information reported, citing an unnamed source.

By Lynne Marek • May 17, 2023

Discover pursues ESG goals

The card company this week issued a new report on the environmental, social and corporate governance aspects of its business and its aspirations.

By Tatiana Walk-Morris • May 12, 2023

Everee takes on EWA providers

The payroll provider is angling to disrupt the earned wage access companies that have been making it easier for employers to offer workers on-demand pay.

By Lynne Marek • May 11, 2023

Senators call out banks on card late fees

A group of lawmakers asked the CEOs of large credit card issuers to explain their late fee practices.

By Caitlin Mullen • May 9, 2023

Synchrony, Wells Fargo, Bread Financial lead medical credit card market: CFPB

The medical credit card industry has expanded in recent years as healthcare providers promoted the cards to patients, the agency said in a report.

By Tatiana Walk-Morris • May 8, 2023

Block boosts compliance spending to $160M

Square parent Block is increasing compliance spending on personnel and software this year.

By Caitlin Mullen • May 5, 2023

Battle ensues over CFPB proposal to cap late fees

Supporters and opponents of the CFPB’s proposal to cap late fees at $8 clashed in comments to the agency in recent weeks.

By Lynne Marek • May 5, 2023

Chargebacks911 appoints new CEO

The promotion for the company’s COO and founder comes as the returns management firm faces regulatory scrutiny over its business practices. 

By Tatiana Walk-Morris and Lynne Marek • May 3, 2023

Andreessen Horowitz partners spy payments play

Gaming, cannabis and telehealth are some of the “high-risk” niches that would benefit from more vertical-specific payments software, two partners for the firm contend.

By Lynne Marek • May 3, 2023

FDIC proposes higher insurance coverage for payroll accounts

Under the agency’s targeted coverage scenario, accounts used for payment purposes — specifically, business payment accounts — would merit higher deposit insurance coverage.

By Anna Hrushka • May 2, 2023

Mastercard ‘cannot afford to ignore’ AI, CEO says

The card network company is considering using artificial intelligence in more ways, including in customer service, CEO Michael Miebach said.

By Caitlin Mullen • April 28, 2023

Justice debit probe draws in Mastercard

The Justice Department’s antitrust division issued a civil investigative demand to the card company as part of a debit card probe that has also entangled its larger rival Visa.

By Lynne Marek • April 28, 2023

Payments increasingly in regulatory crosshairs, industry lawyers say

Attorneys and payments professionals called out recent areas of interest for regulators during the Electronic Transactions Association’s conference in Atlanta.

By Caitlin Mullen • April 27, 2023

Swift executive calls for payments standardization

“As a standardized format, ISO 20022 creates a common language for international payments the world over,” writes an executive in support of industry collaboration.

By Stephen Lindsay • April 26, 2023

Fiserv lines up bank clients for FedNow

The mega processor has a handful of bank customers in the Federal Reserve’s real-time payments pilot, and a pack signed up for services after the system’s July launch. It’s part of the company’s growth strategy.

By Lynne Marek • April 26, 2023

FedNow won’t bring ‘tidal wave’ of change

“Payments solutions reach scale when they provide better usability, affordability, and security,” write partners at a San Francisco venture capital firm.

By Kevin Jacques and Ben Malka • April 21, 2023

Fed to reduce cross-border payments program

The Federal Reserve plans to discontinue its cross-border ACH payments service to Europe and Canada later this year, Fed officials reiterated at a conference this week.

By Lynne Marek • April 20, 2023

Credit card processor Nexway to pay $650K fine for fraud

A court initially imposed a $49.5 million judgment against a group of Nexway companies over processing payments tied to tech support scams, but they’ll ultimately pay the smaller fine for defrauding consumers.

By Caitlin Mullen • April 19, 2023

CFPB focuses on BNPL consumer disputes

A Consumer Financial Protection Bureau official pointed to how buy now, pay later providers handle consumer disputes as a major area of concern for the agency.

By Lynne Marek • April 19, 2023