Retail: Page 25


  • An employee uses Square point of sale hardware
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    Courtesy of Square
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    Square CEO to depart

    Alyssa Henry, CEO of Block’s merchant business Square, will leave the company Oct. 2, handing over the post to co-founder Jack Dorsey.

    By Caitlin Mullen • Sept. 18, 2023
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    Jason Reed via Getty Images
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    Digital dollar bill resurfaces in Congress

    The proposed digital dollar would create an electronic version of the U.S. currency, but it wouldn’t be the same as a central bank digital currency.

    By Sept. 18, 2023
  • Graphic of digital money transfer symbols overlaid on a map of the world Explore the Trendline
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    ArtemisDiana via Getty Images
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    Trendline

    Cross-border payments targeted for upgrades

    When it comes to cross-border payments, businesses, non-profits and governments alike are determined to increase the speed of transactions and cut the cost.

    By Payments Dive staff
  • A person's hand holding a phone and on the screen is an image of a shopping cart with a banner above that says "BUY NOW PAY LATER!A
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    Creative via Getty Images
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    BNPL users seek and use more new credit, Fed study finds

    Researchers with the Philadelphia Fed’s Consumer Finance Institute also discovered a typical BNPL user’s credit score was more than 50 points lower than a non-user's.

    By Caitlin Mullen • Sept. 18, 2023
  • A customer pays for a purchase with a mobile device
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    Creative via Getty Images
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    Small businesses embrace digital payments

    Small business owners envision a cashless future, according to card giant Visa, even as some legislators move to protect unbanked and underbanked consumers.

    By Tatiana Walk-Morris • Sept. 17, 2023
  • People walk around in front of a truck offering free donuts.
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    Permission granted by Steve Smith
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    Battle over credit card bill escalates

    The fight over the Credit Card Competition Act is intensifying on Capitol Hill, with Senate floor diatribes and doughnut truck freebies. 

    By Sept. 15, 2023
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    Courtesy of Grabango
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    Grabango lays off employees across several departments

    The frictionless checkout provider declined to specify the number of impacted team members, though multiple LinkedIn posts indicate cuts hit 40% of the company.

    By Brett Dworski • Sept. 15, 2023
  • The exterior of the Consumer Financial Protection Bureau building
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    The image by Ted Eytan is licensed under CC BY-SA 2.0
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    CFPB flags risks of tuition payment plans

    In a new report, the federal watchdog highlighted the pitfalls of school-based tuition payment plans, including confusing repayment terms and a high cost for credit.

    By Caitlin Mullen • Sept. 15, 2023
  • A corporate headshot of Stephanie Ferris, CEO of payment processor Fidelity National Information Services
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    Courtesy of FIS

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    FIS battles higher labor costs

    The run-up in labor costs at Fidelity National Information Services has eased, and the paytech services company is eyeing AI to keep them in check.

    By Sept. 14, 2023
  • A person uses Square point of sale hardware
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    Courtesy of Square
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    Square apologizes for last week’s outage

    Block’s mea culpa for outages last week at its merchant unit, as well as its peer-to-peer business Cash App, acknowledged “this situation was made more difficult by our communication.”

    By Caitlin Mullen • Sept. 14, 2023
  • Close up image of a person’s hand using a ballpoint pen to put a check or tick mark in a row of boxes on a paper form sheet. In an office environment.
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    Laurence Dutton via Getty Images
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    Discover shares pricing error findings with regulators

    Discover executives met with regulators on the issue Monday, and the company expects further discussion, CFO John Greene said.

    By Caitlin Mullen • Sept. 13, 2023
  • Customer pays with card
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    dikushin via Getty Images
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    Stax CEO zeroes in on embedded payments

    Stax is honing its strategy to build on embedded payments as the company pushes its payment facilitation offering, CEO Paulette Rowe said.

    By Caitlin Mullen • Sept. 12, 2023
  • Senator Roger Marshall (R-Kan.) speaks during a Senate HELP committee hearing
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    Kevin Dietsch via Getty Images
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    CCCA backers target vote this year

    Supporters of the proposed Credit Card Competition Act say Republican Sen. Roger Marshall foresees a Senate vote on the legislation this year.

    By Sept. 12, 2023
  • PayPal CEO Dan Schulman sitting and gesturing with his hand.
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    Eugene Gologursky via Getty Images
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    PayPal CEO stresses stablecoin potential

    The digital payments pioneer has set its expectations high for growth in stablecoins, as regulators circle the space.

    By Sept. 11, 2023
  • Max Levchin, the CEO of buy now, pay later company Affirm
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    Kevin Dietsch / Staff via Getty Images
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    Affirm extends bridge to regulators

    “I think a fair amount of our competitors believe that they’ll either talk their way out of [regulatory attention] or hide,” Affirm CEO Max Levchin said.

    By Caitlin Mullen • Sept. 11, 2023
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    Medical credit cards ‘exploit loopholes’ in healthcare debt protection, report finds

    The credit cards, which can promise patients deceptive no- or low-interest rates, are increasingly being offered in hospitals and physician offices, a PIRG report said.

    By Sydney Halleman • Sept. 11, 2023
  • self checkout
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    Permission granted by PDI
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    Convenience store company credits ‘improved labor situation’ to AI-powered self-checkout

    The retailer brought the automated platforms to 2,200 stores across North America, and 40% of in-store payments at these sites run through them, CEO Brian Hannasch said.

    By Brett Dworski • Sept. 8, 2023
  • An African American young man paying with a smartphone at a coffee shop
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    Milko via Getty Images
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    CFPB takes aim at Apple, Google tap-to-pay tech

    “Regulations imposed by Big Tech firms have a big impact on whether consumers and businesses can make payments using third-party apps,” CFPB Director Rohit Chopra said in a Thursday press release.

    By Sept. 8, 2023
  • An employee uses Square point of sale hardware
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    Courtesy of Square
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    Block CFO details Square’s revamped sales approach

    Square’s refocused sales team is a “key investment area for us in the future,” Block executive Amrita Ahuja said Wednesday.

    By Caitlin Mullen • Sept. 7, 2023
  • Parthenon in Athens with person in front of structure.
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    Milos Bicanski via Getty Images
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    JPMorgan Chase revs up payments lab hiring

    The bank is venturing further into fintech and payments for new product development at its lab in Greece.

    By Tatiana Walk-Morris • Sept. 7, 2023
  • Mastercard point of sale, retail
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    Courtesy of Mastercard
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    Mastercard CEO counters WSJ fee increase story

    In a Tuesday presentation, Mastercard’s CEO rebutted Wall Street Journal reporting last week about prospective credit card fee increases for merchants.

    By Sept. 6, 2023
  • Shopify bag logo and name. in front of a brick wall.
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    Courtesy of Shopify
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    Shopify integrates Buy with Prime feature

    In a move that alters the companies' relationship, competitors Shopify and Amazon partnered to give Prime customers the payment option.

    By Tatiana Walk-Morris • Sept. 6, 2023
  • Hand of businessman using smart phone with coin icon
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    Creative stock via Getty Images
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    Visa leans into stablecoin efforts

    Visa has tapped new partners, including Worldpay and Solana, to build on a digital currency experiment it began in 2021 with Ethereum and Crypto.com.

    By Sept. 5, 2023
  • Julie Yoo against a background of greenery wearing a black shirt.
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    Permission granted by Andreessen Horowitz
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    Q&A

    Andreessen Horowitz circles healthcare payments

    A health tech partner at the venture capital firm outlined her fintech investment thesis and why the healthcare industry is at an inflection point.

    By Rebecca Pifer • Sept. 1, 2023
  • Senator sitting in chamber holds up paper
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    Win McNamee via Getty Images
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    Durbin, Marshall lambaste card fee increases

    Sens. Dick Durbin and Roger Marshall railed against expected credit card fee increases following a report that hikes are planned for October and April.

    By Sept. 1, 2023
  • Klarna CEO Sebastian Siemiatkowski
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    Permission granted by Klarna
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    Klarna narrows first-half loss

    The Swedish BNPL company, which was last profitable in 2018, recorded a small profit for one month during the second quarter.

    By Caitlin Mullen • Aug. 31, 2023