Retail


  • A delivery bag in front of bottles of alcohol in a store.
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    Courtesy of DoorDash
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    Fiserv swallows gig rival Payfare

    The mega payments processor bought a Canadian digital banking provider after the two jockeyed for business from the delivery company DoorDash.

    By Jan. 2, 2025
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    Sam Silverstein/Payments Dive
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    BNPL payments rise with young, repeat users

    Buy now, pay later users in the U.S. tended to be returning customers under 35 years-old, according to a new analysis from LexisNexis Risk Solutions.

    By Dec. 20, 2024
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    innni via Getty Images
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    Trendline

    Payments players eye digital B2B opportunity

    Companies offering digital payments services envision billions of dollars in U.S. business payments flow ripe for transitioning to the electronic realm.

    By Payments Dive staff
  • Zelle's new ad campaign
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    Courtesy of Early Warning Services (parent company of Zelle)
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    CFPB sues Early Warning Services over Zelle

    The federal agency sued the operator of the pay-by-bank service as well as three bank owners, alleging they let fraud "fester" on the digital system.

    By Dec. 20, 2024
  • Two Amazon-branded credit cards in front of the Amazon checkout page displayed on a mobile phone.
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    Permission granted by Amazon.

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    Visa spots tripling of fraud over holiday weekend

    The card network attributed the spike in fraud partly to criminals adopting artificial intelligence to execute their schemes.

    By Tatiana Walk-Morris • Dec. 19, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    CFPB swats at retail credit cards

    The federal agency warned companies issuing credit cards about illegal tactics, specifically calling out promotions that turn into “bait-and-switch” offers.

    By Dec. 18, 2024
  • A cashier hands a shopper their credit card
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    Joe Raedle / Staff via Getty Images
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    Merchants maneuver as Visa enforces surcharge program

    As the card network giant enforces its surcharge rules, merchants react to different experiences in the market and adjust.

    By Shefali Kapadia • Dec. 17, 2024
  • Person with shopping bag passes storefront window with Bitcoin sign
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    Chris McGrath/Getty Images Europe via Getty Images
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    What role do stablecoins play in the payments industry?

    With the discussion of stablecoins intensifying after the election of Donald Trump, here’s a primer explaining what this cryptocurrency is and what its practical uses may be.

    By Dec. 17, 2024
  • A$AP Rocky and Klarna team up for global campaign
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    Courtesy of Klarna
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    Klarna, eBay for European expansion

    The Swedish buy now, pay later provider is expanding with the global marketplace company as it contemplates a U.S. initial public offering.

    By Tatiana Walk-Morris • Dec. 13, 2024
  • PayPal and Venmo logos on sign sitting on merchant's counter next to a clerk's digital display for payments.
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    Courtesy of PayPal
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    PayPal to boost prices for merchants

    The digital payments pioneer plans to increase fees U.S. merchants pay for some of its services, including buy now, pay later options, starting next month.

    By Dec. 12, 2024
  • Cash App logo lit in neon
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    Anna Webber via Getty Images
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    Afterpay to drive Cash App growth, executive says

    Once users have signed up for the Cash App card, Block can convince them to use other Block products, a company executive said.

    By Dec. 11, 2024
  • A black pocketbook with cash and coins.
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    H. Armstrong Roberts via Getty Images
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    Q&A

    Keeping cash may be critical for a resilient payment system

    Climate change, wars and societal benefits should lead the U.S. to maintain greenbacks as an alternative to electronic money, one business professor argues, but he’s worried about preserving it.

    By Dec. 9, 2024
  • Fiserv CEO Frank Bisignano
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    Caitlin Mullen/Payments Dive, data from Fiserv
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    Fiserv CEO tapped to lead Social Security Administration

    President-elect Trump announced the nomination of Frank Bisignano late Wednesday, and the payments processor confirmed the appointment Thursday.

    By Dec. 5, 2024
  • PayPal logo depicted on a sign.
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    Sean Gallup via Getty Images
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    PayPal targets higher Braintree pricing

    The digital payments pioneer is attempting to develop a more profitable unbranded business line, the company's CFO said at an investor conference this week.

    By Suman Bhattacharyya • Dec. 5, 2024
  • CFPB Director Rohit Chopra speaks in front of the House Financial Services Committee.
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    Anna Moneymaker via Getty Images
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    CFPB proposes rule to rein in data brokers’ sale of consumer information

    With the proposal, the federal agency aims to crack down on fraudsters and others seeking to use sensitive personal information for illicit activities.

    By Dec. 3, 2024
  • A person uses a credit card to pay for a purchase on a computer
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    Poike via Getty Images
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    Lightspeed discloses strategic reorganization

    The Canadian payments software company said it expects the operational overhaul to impact 200 workers and result in savings that can be redirected to its priorities.

    By Dec. 2, 2024
  • Elon Musk X
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    Leon Neal via Getty Images
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    Musk calls for end to CFPB

    The presumed Trump Cabinet appointee said there “are too many duplicative regulatory agencies,” calling out the consumer watchdog specifically Wednesday.

    By Gabrielle Saulsbery • Dec. 2, 2024
  • A women in a cardigan sweater and white shirt smiles while holding a phone in her right hand and two packages in her left.
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    AsiaVision via Getty Images
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    Consumers grab credit cards for holiday shopping

    Credit card debt will not slow shoppers down as they spend for the holidays, according to a new survey of U.S. consumers.

    By Tatiana Walk-Morris • Dec. 2, 2024
  • A person in an apparel store can be seen through a Black Friday sign in a store window.
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    Kena Betancur via Getty Images
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    Black Friday winners and losers

    Payments players charted an increase in spending over the Thanksgiving Day holiday weekend, with e-commerce sales growth outstripping the rise in stores.

    By Daphne Howland • Dec. 2, 2024
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    Permission granted by Adyen
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    Sponsored by Adyen

    The $185 billion opportunity: How platforms can leverage embedded finance to unlock additional revenue streams

    Although early-adopting platforms are already reaping the rewards of embedded finance, crucially, supply has not yet caught up with demand.

    Dec. 2, 2024
  • Credit card and payment type logos Visa, Mastercard, Discover and American Express displayed on drive-up window.
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    Lynne Marek/Payments Dive
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    Credit card delinquencies mount, Fed says

    Consumers’ credit card delinquencies have risen this year, along with their balances, according to an annual Federal Reserve Board report.

    By Nov. 27, 2024
  • A smartphone displaying the Affirm app
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    Courtesy of Affirm
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    BNPL use may rise this year for holiday shopping

    With credit card interest rates at a historic high, consumers are likely to gravitate to lower-cost alternatives, including potentially buy now, pay later options, industry consultants say.

    By Nov. 27, 2024
  • Several Visa cards spread out on surface revealing company's logo.
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    Justin Sullivan via Getty Images
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    Visa to boost credit card fees next year

    The network is expected to increase some fees it charges for credit card payments, according to a notice referenced during a Senate hearing last week.

    By Nov. 25, 2024
  • Discover sign at driveway entrance to headquarters with flowers in front.
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    Lynne Marek/Payments Dive
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    Richmond Fed seeks more CapOne-Discover input

    The regional Fed bank, which has purview for the proposed merger, demanded more information from the bank as it considers whether to approve the deal.

    By Nov. 22, 2024
  • Rohit Chopra, Director of the Consumer Financial Protection Bureau, giving a speech in an auditorium.
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    Anna Moneymaker via Getty Images
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    CFPB tweaks big tech payments rule

    In finalizing the new rule to oversee digital wallet providers Thursday, the Consumer Financial Protection Bureau said it made important changes to its initial proposal.

    By Nov. 21, 2024
  • A sign is seen outside of an Amazon Go store at the Amazon.com Inc. headquarters on May 20, 2021 in Seattle, Washington.
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    David Ryder via Getty Images
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    Amazon now accepts EBT card payments

    The e-commerce giant began letting needy families shop on its website with their federal benefits cards earlier this month.

    By Nov. 21, 2024