Retail

  • PayPal sign outside in front of parking lot with cars in background.
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    Justin Sullivan via Getty Images
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    PayPal, Amex and Wells Fargo shake up leadership

    PayPal and American Express both said executives are leaving the company and Wells Fargo said a long-time payments executive is being replaced.

    By • Jan. 31, 2025
  • Customer pays at business
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    Creative via Getty Images
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    Q&A

    Worldpay tackles fraud-fighting in new ways

    The payments processor is aligning with merchants, card issuers and networks to share transaction data and use AI to fight fraud.

    By • Jan. 30, 2025
  • One hand holds a phone and another hand points with business icons in the background. Explore the Trendline➔
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    innni via Getty Images
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    Trendline

    Payments players eye digital B2B opportunity

    Companies offering digital payments services envision billions of dollars in U.S. business payments flow ripe for transitioning to the electronic realm.

    By Payments Dive staff
  • The Amazon logo seen at Amazon campus in Palo Alto, California on February 18, 2020.
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    hapabapa via Getty Images
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    TransferMate joins Amazon’s payments pack

    As part of the e-commerce giant’s ecosystem, the Irish business-to-business payments provider can advance its bid to expand internationally.

    By Tatiana Walk-Morris • Jan. 30, 2025
  • A digital OOH advertisement for Apple's "Pay The Apple Way" campaign.
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    Courtesy of Apple
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    Apple, Google coalition seeks to skirt payments rule

    Tech advocacy groups argue the tech giants should not be subject to a Consumer Financial Protection Bureau rule because they aren’t payment companies, according to a lawsuit filed this month.

    By • Jan. 29, 2025
  • A person in a store places a cosmetic product into a shopping basket
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    FreshSplash via Getty Images
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    Gen Z still prefers in-person shopping

    The generation prioritizes buying beauty and luxury goods in person, placing a premium on the physical shopping experience, research from Adyen shows.

    By Xanayra Marin-Lopez • Jan. 29, 2025
  • A close-up shot of Donald Trump in the Oval Office.
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    Anna Moneymaker via Getty Images
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    Deep Dive

    Fintechs may gain at banks’ expense in Trump era

    The Trump administration may usher in policies that buttress the aspirations of new entrant payments players and increase competition for banks.

    By • Jan. 28, 2025
  • U.S. President-elect Donald Trump greets Elon Musk.
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    Brandon Bell via Getty Images
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    X teams with Visa on new digital payments tool

    Billionaire Elon Musk’s social media site has forged an alliance with the card network giant to launch a new digital payments tool later this year.

    By • Jan. 28, 2025
  • Phil Goldfeder stands in front of a glass wall.
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    Courtesy of https://www.prnewswire.com/news-releases/american-fintech-council-afc-selects-phil-goldfeder-as-ceo-301752973.html
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    Q&A

    Trade group leader discusses BNPL security and appeal

    American Fintech Council CEO Phil Goldfeder discussed the reasons consumers have started using buy now, pay later services in greater numbers, and why they return to the emerging payment method.

    By • Jan. 27, 2025
  • American Express sticker on a window
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    Justin Sullivan via Getty Images
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    Amex posts 2024 records for payments volume, fees

    The credit card company’s revenue and net income surged last year as spending by cardholders and card customer additions reached new highs.

    By • Jan. 24, 2025
  • Discover sign at driveway entrance to headquarters with flowers in front.
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    Lynne Marek/Payments Dive
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    Discover Q4 payments volume drops

    The card company still reported a rise in revenue and a surge in net income, driven partially by an increase in interchange and other fees paid by merchants.

    By • Jan. 24, 2025
  • Several Visa credit cards displayed on flat surface
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    Justin Sullivan via Getty Images
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    Visa supersizes Pismo expansion

    The Brazilian core services provider acquired last year is rounding up new clients in Europe and elsewhere as it benefits from the card network's bigger marketing and sales team.

    By • Jan. 23, 2025
  • Fiserv CEO Frank Bisignano
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    Caitlin Mullen/Payments Dive, data from Fiserv
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    Fiserv names Bisignano’s successor

    The payments processor tapped Michael P. Lyons, currently president of PNC Financial Services Group, to succeed CEO Frank Bisignano.

    By • Jan. 23, 2025
  • Ally Financial, NYSE facade
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    Courtesy of Ally Financial
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    Ally to sell credit card business to CardWorks

    The bank’s CEO said last month that the payments business wasn’t within Ally’s core focus, and pointed to a search for “strategic alternatives” earlier this month.

    By Gabrielle Saulsbery • Jan. 22, 2025
  • Woman paying at boutique.
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    bymuratdeniz via Getty Images
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    AI promises 2025 advances for payments industry

    The emerging technology will help merchants process payments faster and provide customers with more ways to pay, those who follow the payments industry say. It will also increasingly offer a defense against rising fraud.

    By • Jan. 21, 2025
  • Military style vehicle with Cash App sticker on window.
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    Jesse Grant via Getty Images
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    Block agrees to pay $255M to regulators for Cash App deficiencies

    The digital payments provider agreed to pay penalties to the Consumer Financial Protection Bureau and a group of states under settlements that alleged the company violated banking laws.

    By • Jan. 16, 2025
  • Hand holding Saphire Preferred credit card reaches to tap the card at a fuel pump.
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    Justin Sullivan via Getty Images
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    Card fraud losses will increase over next decade

    Fraud losses in card payments will continue to rise worldwide, the research firm Nilson Report said this month, predicting $404 billion in global losses over the next ten years.

    By • Jan. 15, 2025
  • Digital payments
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    Courtesy of Adyen
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    Q&A

    How AI makes payments faster, cheaper

    Artificial intelligence can simplify payment transactions for merchants, Davi Strazza, president of North America for Adyen, said in an interview.

    By • Jan. 15, 2025
  • Instacart's Scan & Pay program
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    Courtesy of Instacart
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    Deep Dive

    Payments plays gather momentum in 2025: 6 industry trends to watch

    Deregulation, artificial intelligence and stablecoin use are among the industry forces that will drive more digital payments use and innovation this year.

    By Lynne Marek and Patrick Cooley • Jan. 9, 2025
  • Person looks at mobile phone advertising buy now-pay later offer while online shopping
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    Creative via Getty Images
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    Sezzle challenges critical research from short-seller firm

    The buy now, pay later firm argues that a recent Hindenburg Research report highlighting a decline in users and merchant partners overlooks important context and details.

    By • Jan. 8, 2025
  • A close-up of Sen. Bernie Sanders speaking in Dirksen, a U.S. Senate building
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    Courtesy of U.S. Senate Committee on Health, Education, Labor and Pensions
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    Column

    Will Trump and Sanders lock arms to cap credit card interest rates?

    The senator and incoming president partnering on a cap proposal may not be as far-fetched as the payments and banking industries would hope.

    By • Jan. 7, 2025
  • Close up of easy payment by credit card or smartphone application Greenhouse workers selling pottered flowers.
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    whyframestudio via Getty Images
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    How ‘frictionless’ payments may benefit, hurt consumers

    Such digital payments can slash transaction times, improve data security and provide valuable insights into consumer purchasing behavior and preferences.

    By Michael Brady • Jan. 6, 2025
  • A smartphone displaying the Affirm app
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    Courtesy of Affirm
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    Debit card decline issue persists for Affirm

    The buy now, pay later firm has a team working to correct a problem with some customers experiencing debit card declines, the company CFO said in December.

    By • Jan. 3, 2025
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart forced delivery workers to pay ‘junk fees,’ CFPB alleges

    A Consumer Financial Protection Bureau lawsuit alleges the retailer and fintech Branch Messenger illegally opened accounts for drivers, and deposited their pay into accounts without their consent.

    By Peyton Bigora • Jan. 3, 2025
  • A delivery bag in front of bottles of alcohol in a store.
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    Courtesy of DoorDash
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    Fiserv swallows gig rival Payfare

    The mega payments processor bought a Canadian digital banking provider after the two jockeyed for business from the delivery company DoorDash.

    By • Jan. 2, 2025
  • Sign in shopping mall
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    Sam Silverstein/Payments Dive
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    BNPL payments rise with young, repeat users

    Buy now, pay later users in the U.S. tended to be returning customers under 35 years-old, according to a new analysis from LexisNexis Risk Solutions.

    By • Dec. 20, 2024