PayPal revamps SMB approach

The digital payments pioneer told investors that it’s counting on a revised small and mid-sized business strategy to drive higher profit margins.

By Lynne Marek • June 9, 2023

Capital One buys Velocity Black

Acquiring the travel, entertainment and shopping concierge service may advance the bank’s interest in having customers use credit card points.

By Rajashree Chakravarty • June 8, 2023

Explore the Trendline➔

Top 5 stories from Payments Dive

The digital evolution of payments is roiling the industry, forcing companies to rethink pricing schemes and revamp corporate strategies. Embedded payments, earned wage access, real-time systems and other innovations will transform the business.

By Payments Dive staff

Fiserv poised for more M&A

The payments processor is “highly engaged in” seeking targets to build up its merchant unit in the retail and services verticals, said CEO Frank Bisignano.

By Caitlin Mullen • June 8, 2023

Opponents of CCCA brace for reintroduction

Detractors of the Credit Card Competition Act proposal that failed last year are preparing for a reintroduction of similar legislation in Congress, as soon as this week.

By Lynne Marek • June 6, 2023

FIS CEO sizes up competition

CEO Stephanie Ferris pointed to Adyen as a major Worldpay competitor and talked about losing out on the retail side to Square and Clover.

By Lynne Marek • May 31, 2023

Consumers use cash to forget, study shows

New research suggests consumers’ payment method choice can depend on what they’re buying, especially if it’s a guilty-pleasure purchase. 

By Caitlin Mullen • May 30, 2023

Square adds franchise platform

Block-owned Square said the tool lets restaurant franchisors monitor multiple units on one dashboard.

By Julie Littman • May 17, 2023

Shift4 snags Focus POS for $45M

The acquisition gives Shift4 ownership of a business with ties to 10,000 restaurant merchants.

By Caitlin Mullen • May 4, 2023

Walmart, Kroger eye instant payments

The giant retailers eagerly await instant payment system possibilities, especially as an alternative to card payments, according to industry professionals who heard their representatives speak recently.

By Lynne Marek • May 1, 2023

NCR in recovery as ransomware disrupts widely used point-of-sale system

In-restaurant purchases are still being processed on NCR Aloha, but other capabilities and business processes remain down, the company said.

By Matt Kapko • Updated April 24, 2023

Square rolls out new features

Facing stiff competition, Block’s merchant services unit Square is adding tools for its merchant clients.

By Caitlin Mullen • April 13, 2023

Visa rattles ISOs with surcharge plan

Payment processors and their merchant clients are bracing for Visa’s 3% surcharge cap. “Don’t fight Visa right now – you’re not going to win,” advises one consultant.

By Lynne Marek • April 12, 2023

Panera tests Amazon One palm payments at 2 cafes

Panera plans to expand the palm payments technology to as many as 20 cafes in the second stage of the test, depending on the outcome of the initial test.

By Aneurin Canham-Clyne • March 22, 2023

DoorDash adds cash payment option

The company’s white label delivery service can now accept cash payments, which drivers would collect as part of their pay.

By Julie Littman • March 21, 2023

Shift4 needles rival Toast

Toast and Shift4 are battling to win larger customers in the intensely competitive restaurant payments arena. 

By Caitlin Mullen • March 8, 2023

Square raises prices

The price increases come as Block’s merchant business faces stiffer competition in the point-of-sale software market.

By Caitlin Mullen • March 2, 2023

Block boosts Ahuja’s responsibilities

Pledging to be more efficient with a revamp of the company’s leadership structure, Block has combined the CFO and COO roles under Amrita Ahuja.

By Caitlin Mullen • Feb. 24, 2023

Square chases bigger merchants

Block-owned Square made its name catering to owners of small businesses, but the company is now setting its sights on bigger clients for growth.

By Caitlin Mullen • Feb. 22, 2023

Visa CFO to exit

Vasant Prabhu, the company’s chief financial officer since 2015, will leave Visa in September, the company said Thursday.

By Caitlin Mullen • Feb. 16, 2023

Toast acquires drive-thru tech company

Adding Delphi Display Systems’ technology helps Toast more broadly serve its quick-service restaurant customers, the company’s executives said.

By Caitlin Mullen • Feb. 16, 2023

SpotOn aims to unseat restaurant rivals

The restaurant payments and software company is battling Toast and Square and taking on legacy payments companies such as NCR and Oracle.

By Caitlin Mullen • Feb. 14, 2023

Lightspeed bets on bigger customers

In pursuing profitable growth, point-of-sale software and payments provider Lightspeed Commerce is zeroing in on larger merchants as clients.

By Caitlin Mullen • Feb. 6, 2023

Merchants frustrated with fees, tech issues

Inflation-weary business owners are less satisfied with their merchant service providers this year, a J.D. Power survey showed.

By Caitlin Mullen • Feb. 3, 2023

Visa gets snarled in probes

The card giant disclosed Friday that the Justice Department demanded more documents in an ongoing antitrust investigation, and the European Commission has opened a separate “preliminary investigation.”

By Lynne Marek • Jan. 30, 2023

Visa’s incoming CEO taps new team

Ryan McInerney, who takes over as CEO of the card network giant this week, recently appointed a pack of new leaders.

By Lynne Marek • Jan. 30, 2023