Switch Commerce adds voice commands to MobileTMS
Switch Commerce LLC yesterday announced that it released a MobileTMS smart phone application for the iPhone and the Android phone that enables ATM owners and operators to manage their networks with voice commands.
The applications, which are available at no charge through the Apple App Store and Google Android Market, provide ATM owners and operators real-time, 24/7 access to cash balances, transaction details, alerts, reporting and other terminal information for an entire ATM portfolio, said officials of Switch Commerce, a privately held Irving, Texas-based ATM and point-of-sale transaction processor. Owners and operators do not have to type their commands.
“The addition of voice commands to our MobileTMS app sets a new standard for mobile technology in our industry as ATM terminal portfolios can now be managed simply by talking into your phone,” said Timothy J. Warner, founder and CEO of Switch Commerce. “With the introduction of voice commands as the primary means of requesting real-time information about ATMs, we’ve eliminated the need for ISOs and IADs (independent ATM deployers) to type, and in turn, empowered them to conduct their business hands-free.”
Switch Commerce developed MobileTMS for the iPhone and the Android phone because of the tremendous growth of their platforms. “Specialized applications that capitalize on the advanced mobile technologies are increasingly important in the fast-paced world of payment processing,” said Switch Commerce officials.
In many cases, MobileTMS voice commands allow ATM operators to identify and address ATM terminal issues before they affect the customer. MobileTMS combines smart phones’ GPS, microphone and built-in motion tracking sensors with real-time access to Switch Commerce’s payment-processing platform. MobileTMS automatically begins recording when the user is ready to speak. Once a command has been spoken, requests are executed instantly, said Switch Commerce officials.
Switch Commerce introduced the MobileTMS terminal-management app in 2010. A video demonstration of MobileTMS voice commands is available on the Switch Commerce website.