Deep Dive
Industry insights from our journalists
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PayPal CEO pushes beyond payments
After a year as CEO of the digital payments pioneer, Alex Chriss is spearheading an expanded role in commerce for the company.
Lynne Marek • Nov. 20, 2024 -
Lynne Marek/Payments Dive
Real-time lessons for FedNow from Brazil, India
The fledgling U.S. instant payments system can learn from real-time systems that have flourished in Brazil and India using QR codes and broad missions, say industry professionals.
Christiana Sciaudone • May 21, 2024 -
Thai Liang Lim via Getty Images
Why more tech in stores shouldn’t mean fewer workers
Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.
Daphne Howland • April 11, 2024 -
Permission granted by Fiserv
Fiserv has ambitious goals for Clover. Can it meet them?
To achieve growth targets, Clover will need to fend off competition from rivals, especially Square, and make headway in new verticals and geographic regions, analysts and consultants said.
Caitlin Mullen • April 1, 2024 -
Caitlin Mullen/Payments Dive, data courtesy of Industry Dive employee Caitlin Mullen
Will BNPL pass the test?
The buy now, pay later trend faces a starkly different environment than the one in which it gained traction. Regulation looms, the economy has worsened and investors are demanding profits. It’s all a test of BNPL’s long-term footing.
Caitlin Mullen • June 27, 2023 -
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Payments fraud climbs as banks reach for joint response
Financial institutions and payments players are seeking to coalesce around new efforts to battle skyrocketing payments fraud.
Lynne Marek • May 25, 2023 -
Photo illustration: Shaun Lucas/Industry Dive; Getty Images; Paze
EWS readies Paze to help banks take on digital wallet market
Even with the backing of the nation’s largest banks, the platform, set for a June launch, will have adoption and security hurdles to overcome to grab a slice of the digital wallet market, industry experts say.
Anna Hrushka • April 3, 2023 -
Dan Kitwood / Staff via Getty Images
Crypto may yet upend payments
Nearly 2,000 crypto workers have been laid off in 2023, but the value of Bitcoin climbed enough in January for Goldman Sachs to take note.
Gabrielle Saulsbery • Jan. 30, 2023 -
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6 payments trends to watch in 2023
FedNow, embedded payments, deal-making, cybersecurity and more mature BNPL will be dominant themes, among others, in the industry this year.
Lynne Marek and Caitlin Mullen • Jan. 10, 2023 -
Permission granted by Fiserv
Investors press FIS, Fiserv for divestitures
The big processors mushroomed in 2019 acquisitions, with promises that scale would pay off, but shareholders now urge them to consider divestitures.
Lynne Marek and Caitlin Mullen • Dec. 22, 2022 -
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Will biometrics be the future of payments?
The use of biometrics to authenticate payments is poised to bring more security and speed to transactions, but some say broad adoption on the part of consumers and merchants is still far from reach.
Caitlin Mullen • Sept. 26, 2022 -
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FedNow chases real-time payments front-runners
The Federal Reserve plans to unleash a U.S. real-time payments system next year in the form of FedNow, but it’s an open question as to whether, or how, consumers and businesses will adopt instant payments.
Lynne Marek • July 14, 2022 -
Don Arnold via Getty Images
BNPL players’ losses grow as costs soar
At buy now-pay later providers, expenses have been rising faster than revenue as consumer demand increases, so losses are mounting amid BNPL mania.
Jonathan Berr • May 3, 2022 -
Courtesy of Miso Robotics
2022's restaurant payment tech push includes QR codes, kiosks
From QR codes to advanced mobile apps and robots, restaurants are planning to adopt more technology within their operations — including payments — in the year ahead.
Julie Littman • April 20, 2022 -
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How does Gen Z feel about credit cards? It's complicated.
Each generation has approached credit differently; Gen Z is no exception. As they turn toward credit cards, industry analysts say these consumers are likely to keep card companies on their toes.
Caitlin Mullen • March 16, 2022 -
Alex Wong via Getty Images
US banks brace for stricter sanctions against Russia
The Russian banks the U.S. targeted Tuesday account for only 5% of the country's total bank assets. But penalties aimed at larger banks of greater systemic importance may be in the offing.
Robin Bradley • Feb. 25, 2022 -
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Payment Choice Act wins bipartisan backing
New Jersey Democrat Rep. Payne is trying to preserve cash as a form of payment and collecting support across the aisle, even as the possibility of a U.S. digital dollar gains traction.
Lynne Marek • Nov. 23, 2021 -
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Crypto creeps into the checkout line
Payments firms are betting on crypto's growth as an asset class to fuel crypto adoption at checkout.
Suman Bhattacharyya • Nov. 10, 2021 -
Courtesy of Walmart Press Kit
Early wage payments draw scrutiny
Companies that offer earned wage access, aka on-demand pay, have proliferated in the U.S. Now, legislators and regulators are targeting the industry for more oversight.
Lynne Marek • Updated Nov. 4, 2021 -
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Anti-fraud niche in payments thrives as e-commerce climbs
Major payments players and fledgling upstarts alike are developing new tools to fight increasing fraud threats to their businesses.
Mercedes Cardona • Aug. 23, 2021 -
Retrieved from TheAndrasBarta, Pixabay on May 25, 2021
Fintechs attack cross-border business payments as banks and legacy players rush to innovate
Nonbank fintechs are gaining ground, mainly with small company customers, but target larger ones for cross-border business, even as competition gives way to symbiotic 'coopetition' with larger bank incumbents.
Suman Bhattacharyya • May 25, 2021 -
Alex Wong / Staff via Getty Images
Visa, Mastercard face biggest challenges in a decade
Regulatory, legislative and court confrontations over the card network companies' fees are ratcheting up pressure again for reform of the behemoths' practices.
Lynne Marek • April 22, 2021 -
Anna Hrushka/Payments Dive
US mulls CBDC options in international race to advance payment systems
Bank Policy Institute's chief examines the benefits and drawbacks of various central bank digital currency models, and how they would affect payment systems.
Anna Hrushka • April 20, 2021 -
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6 Payments trends for 2021
The pandemic accelerated emerging payments trends, as "both the merchant and customer side picked up pace to evolve with changing market conditions," Forrester analyst Lily Varon said.
Vaidik Trivedi • April 5, 2021 -
Can banks win in the booming buy-now-pay-later space?
While BNPL represents a relatively small niche of the payments ecosystem, banks should take note of what the growth of that silo says about the next generation of consumers, one consultant said.
Anna Hrushka • March 8, 2021
